Apple & Jam Tales

Refund Policy

Last Updated: 2026-04-10

At Apple & Jam Tales, we aim to provide a high-quality personalized storytelling experience. Due to the nature of our digital and AI-generated products, this Refund Policy outlines when refunds may and may not be provided.

By using applejamtales.com, you agree to this Refund Policy.

1. Digital Product Policy

Apple & Jam Tales provides digital, AI-generated content. Once a story is generated or credits are issued, the product is considered delivered.

Because of this:

• All purchases are generally non-refundable
• Credits issued are non-refundable
• Generated stories are non-refundable

This policy helps prevent abuse of the platform.

2. Subscription Payments

Apple & Jam Tales operates on a monthly subscription credit system.

When you subscribe:

• You receive credits at the beginning of your billing cycle
• Subscription credits expire at the end of the billing period
• Subscription payments are non-refundable

If you cancel your subscription:

• You will not be charged for the next billing cycle
• You may continue using your remaining credits until they expire
• No refunds are provided for unused credits

3. Additional Credit Purchases

Users may purchase additional credits.

For additional credit purchases:

• Credits are issued immediately after purchase
• Additional credits do not expire unless otherwise stated
• Additional credits are non-refundable

4. Free Tier

If you are using the free tier:

• No payment is required
• No refunds apply

Free access may be limited or removed at any time.

5. Exceptions

Refunds may be provided in limited circumstances, including:

• Duplicate charges
• Billing errors
• Technical failures preventing credit usage
• Service outages preventing access

Refunds are evaluated case-by-case at our discretion.

6. Story Satisfaction

Because stories are AI-generated and personalized, preferences may vary.

We do not provide refunds based on:

• Story style preference
• Story content preference
• Story length preference
• Personal expectations

However, we may provide:

• Replacement credits
• Regeneration options
• Customer support assistance

This is provided at our discretion.

7. Chargebacks

If a chargeback is filed:

• Account access may be suspended
• Credits may be removed
• Future service access may be restricted

We encourage users to contact us first to resolve issues.

8. Policy Changes

We may update this Refund Policy periodically.

Updates will be posted at:

applejamtales.com

Continued use of the service indicates acceptance.

9. Contact

For refund inquiries:

Apple & Jam Tales Website: applejamtales.com Email: [Insert Support Email]