Legal
Privacy Policy
Apple & Jam Tales
Privacy Policy
Last Updated: 2026-04-10
Apple & Jam Tales ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use applejamtales.com (the "Website").
By using Apple & Jam Tales, you agree to this Privacy Policy.
1. Information We Collect
We collect information necessary to provide personalized storybook services.
Account Information
When creating an account, we may collect:
- Name
- Email address
- Password (securely stored)
- Account preferences
- Child Information
To generate personalized stories, we may collect:
- Child's name
- Age
- Gender (optional)
- Hair color
- Eye color
- Skin tone
- Personality traits (optional)
- Companion names (optional)
- Comfort items (optional)
- Story preferences
This information is used solely to generate personalized stories.
We do not require children's photos.
Payment Information
Payments are processed securely through Stripe.
We do not store:
- Credit card details
- Banking information
Stripe handles payment processing according to their privacy and security standards.
Usage Information
We may collect:
- Login activity
- Story generation activity
- Feature usage
- Device and browser information
This helps us improve the service.
2. How We Use Your Information
We use collected information to:
- Generate personalized stories
- Improve story quality
- Provide account access
- Manage subscriptions and credits
- Provide customer support
- Improve platform performance
We do not sell your personal information.
3. Children's Privacy
Apple & Jam Tales is designed for parents and guardians.
We do not allow children under 18 to create accounts.
Parents or guardians provide child-related information voluntarily.
We use child information only to:
- Generate personalized stories
- Improve user experience
We do not:
- Sell child information
- Use child data for advertising
- Share child data with third parties for marketing
4. Data Storage & Security
We take reasonable measures to protect your information.
These include:
- Secure servers
- Encrypted connections (HTTPS)
- Restricted access to sensitive data
- Secure authentication systems
While we take reasonable precautions, no system is completely secure.
5. Data Retention
We store information:
- While your account is active
- To maintain your story library
- To allow future story generation
You may request deletion of:
- Your account
- Your data
- Your generated stories
See Section 9: Data Requests.
6. Third-Party Services
We use trusted third-party services including:
- Stripe (Payments)
- Hosting providers
- Authentication services
- AI generation services
These services only receive information necessary to operate.
We do not allow third parties to sell your data.
7. Cookies & Tracking
Apple & Jam Tales may use cookies to:
- Keep you logged in
- Improve performance
- Store preferences
- Analyze usage
You may disable cookies in your browser, but some features may not work properly.
8. International Users
Apple & Jam Tales is available globally.
By using the service, you agree that your information may be processed in:
- South Africa
- United States
- Other secure cloud regions
We take reasonable steps to protect your data regardless of location.
9. Your Rights
You may request:
- Access to your data
- Correction of information
- Deletion of account
- Deletion of child information
To request data changes or deletion:
Contact: [Insert Support Email]
We will respond within a reasonable timeframe.
10. Data Deletion
If you delete your account:
- Your personal information will be removed
- Child profiles will be removed
- Stories may be deleted permanently
Some minimal data may remain for:
- Legal compliance
- Billing records
- Security purposes
11. Updates to Privacy Policy
We may update this Privacy Policy periodically.
Updates will be posted at:
applejamtales.com
Continued use of the service indicates acceptance.
12. Contact
If you have privacy-related questions:
Apple & Jam Tales Website: applejamtales.com Email: [Insert Support Email]